Returns & Exchanges
At NAILCISSIST, we want you to love your manicure; if you are not completely satisfied with your purchase, we offer a 30-day window for returns on all unused and unopened products. To maintain hygiene standards, items must be in their original packaging with all seals intact.
Return Process
- 1.Initiate Your Request
Contact our support team at support@nailcissist.com with your order number and the reason for your return to receive a Return Authorization.
- 2.Pack Your Items
Securely package the unused items in their original boxes to prevent damage during transit, ensuring all components are included.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.